Berlin · PC Repair & Diagnostics

Your PC won't tell you
what's wrong. I will.

Straightforward hardware and software repair, builds, and cleaning — explained clearly before anything gets touched.

Diagnosis from €15 — waived if you go ahead with the repair

Book a diagnosis See pricing

✓ 7-day guarantee on every repair

Why trust benchpc_

Your PC is in the right hands

Handing over a €2,000 build to a stranger is a real ask. Here's what that actually looks like with me.

Diagnosis before repair

Nothing gets changed until you've been told exactly what's wrong and what it costs.

Every job logged

Repairs are documented in the logbook — real cases, real fixes, nothing hidden.

Parts shown, not assumed

Replacement parts are itemized and shown to you before anything is purchased.

Service menu

Pricing, up front

Flat rates for the most common jobs. If your case is unusual, you'll know the number before I start.

Build planning & optimal settings

Parts list matched to your budget, plus BIOS and driver settings tuned for it.

CONSULT €25–35flat

Software repair

Malware removal, slow performance, boot issues, OS reinstalls, driver conflicts.

FLAT RATE €30–40flat

Hardware repair

Component diagnosis and swap — GPU, PSU, RAM, motherboard. Parts billed separately.

DIAGNOSIS FIRST €40–60from

Cleaning & dust removal

Full interior clean, fan and vent clearing. Thermal paste reapplication available.

FLAT RATE €20–25flat

Diagnosis fee: €15 — waived if you go ahead with the repair. Replacement parts are always itemized and shown to you before purchase.

How it runs

Three steps, no drop-off drama

STEP 1

Tell me what's wrong

Message with the symptoms. You'll know what it likely needs before committing to anything.

STEP 2

Diagnosis

I test the actual fault and confirm the fix and price before starting any work.

STEP 3

Fixed & verified

You get it back tested and running, with a plain explanation of what was wrong.

Before you ask

Frequently asked questions

What if you can't fix it?

If a repair isn't possible or isn't worth it (e.g. the fix costs more than the part is worth), you only pay the €15 diagnosis fee — nothing else. I'll always tell you honestly if a repair doesn't make sense.

Do I need to be home or bring it somewhere?

Drop-off/pickup can be arranged, or in some cases I can come to you. We figure out logistics once you message me with your issue.

Will my data be safe?

Yes. If a repair involves wiping or reinstalling anything, I back up your data first and confirm with you exactly what's being kept before touching your drive.

What's the 7-day guarantee?

If the same issue comes back within 7 days of a repair, I'll fix it again at no extra charge. If it's a different, unrelated issue, that's treated as a new job.

How do I pay?

Cash, PayPal, bank transfer, or card on-site — whatever's easiest for you.